Compare two issue types over time?

[Michael Bordash]

Hi, 

We use two issue types for defect tracking. One for issues that are caught by QA and one for issues that were caught in Production.  Is there a dashboard widget that will let me compare issues created for these two types over time?

TIA,

Michael

[Rebekka Heilmann _viadee_ · Accepted solution]

Hi @Michael Bordash and welcome to the Community,

do you need a timeline or a total? Without additional Apps, there is no timeline that would incorporate Issue Types in the statistic, so you would often need to seperate Gadgets, each filtering for one of the types.

You could use the "Issue Statistics" Gadget for a total. Adjust the filter to contain just the two issue types and include resolved issues:

The Issue Calender can show Issues created per date. You would need one Gadget for each issue type, as the total doesn't distinguish between types. 

A real "timeline" can be achieved with Created vs. Resolved. Again, you would need to Gadgets for two issue types.

Same goes for Recently created:

[Michael Bordash]

Yes, this is the limit of what I found as well. I wanted to chart the delta over time as a macro view into the efficacy of our manual and automated testing procedure vs issues that were caught by production ops (customers).

I will have to download both data sets and do a simple chart offline.

[Michael Bordash]

And thank you for the detailed response!

[Rebekka Heilmann _viadee_]

Probably easiest. If you use PowerQuery in Excel you could get the Data from the Jira API in real time and have the numbers updated automatically. There are some 3rd Party Apps that allow you to create Custom Gadgets, but there is some JavaScript hacking involved ;)

If my answer helped you anyway, please mark the question as resolved to let the rest of the Community know :)