Como automatizar datas limites para diferentes raias?

[Tiago Chevalier]

Boa tarde. Consegui automatizar para ele mudar a data de entrega do card quando ele passa de backlog para outro status, mas isso se aplica para todas as raias, e como estou fazendo um catalogo de serviço, queria que cada raia tivesse uma data limite diferente

é possivel?

[Bill Sheboy]

Hi @Tiago Chevalier -- Welcome to the Atlassian Community!

There are several ways to solve this need:

1. Use the if / else conditions, testing for each status value to set the date
2. Use a lookup table, using keys for the status values and values for how much to adjust the date
3. Use separate rules, checking in the Issue Transitioned trigger for the specific status value needed.  I would not recommend this approach as it creates unnecessary / extra rules.

I recommend trying approach #1 to confirm you have it working as expected.  If the cases are similar enough, the rule can be simplified using approach #2 with a lookup table.

Kind regards,
Bill