Colors can't be changed for initiatives / aren't represented correctly on my kanban board!
I am using different issue types like Initiative. However, when I change the color, it just flips back to and doesn't retain the settings. I want to color code my roadmap, and this issue is driving me mad. Are there other ways to change the color, or is there a setting I'm missing?
For a couple I have managed to change the color somehow.
Like this one is yellow
When I look at the child issues, the parent is correct (in yellow)
But on my kanban board it shows in purple which seems to be the default.
What am I missing?
I am trying to create hierarchies with the color coding, so my entire plan is out of the window where few just don't change.
(PS: this is a problem I am facing since weeks, so I have tried to turn it off and on again ...)
3 answers
I had the same issue as described in this topic. However, after adding the "Issue Color"-field to the screen of the initiative, it was solved. As a Jira-admin you can add this field from Settings => Issues => Screens =>> here pick the relevant screen linked to your initiatives. Hope this works for you too!
Worth mentioning: after adding the Issue color field to the screen, the "Issue Color" field itself was not displayed in the tickets; even though it's also in the list of fields within the layout. However, in my case this was enough though to "unlock" the ability to change the color.
Hi @Michael_ Janine Between my original response and now, a lot of UI-areas in Jira received a complete overhaul. As a consequence, for ticket-types unequal to Epic, the color does not appear to be exposed any more in an accessible box. Nevertheless, the color should still be changeable:
1) When a ticket is created - as you stated - the Issue color field is there. You should be able to change it right there to the color of your choosing:
2) The color can also be changed after the fact via the "edit fields"-option in a list view:
a- Perform a query in Jira for those items of which you want to change color.
b- Select the checkbox to the left of that Initiative you want to update.
c- Select "Edit Fields" from the pop-up on the bottom of the screen.
d- In the drawer that appears on the right-hand-side add "Issue Color".
e- Enable the checkbox for "Issue Color"
f- Click on the box next to "Keep as is".
g- Change it to your desired color.
h- Press "Next" and "Confirm" to lock in the changes.
Done!
Note: you need to manually refresh the list to see changes in the list.
Think I found a (somewhat weird) workaround.
Allegedly Issue color can be bulk changed. However the field is non editable in the bulk change screen - this seems to be a known issue.
When I select the option it seems to clear out / reset that field.
After that my color was purple but at least it let me change it now.
Maybe this helps someone else regaining their sanity :)
It didn't change the color on the kanban board. Appreciate any hints how that could be achieved. Will hide it for now.
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