Code snippet removing spaces and adding it to the end. Anyone else experiencing this?

[James Deam]

As of 11/02/2026 when I paste SQL into a code snippet in a ticket it removes spaces between the SQL, but adds it below, however these are not real spaces.

Not clear on the second screenshot but I can't put my cursor in rows 14,15,16,17,18

Edit:

When I click save, it trims rows 14,15,16,17,18. But when I edit it again, they are still there

Edit 2: Changed screen shot to testing a new ticket with test info:

First code snippet is direct typing.

Second code snippet is a copy of the first code snippet and pasted into it. Removes the line 2 and 5 space and adds it to the end

[James Deam · Accepted solution]

Update on this:

I've been on a call with Atlassian Cloud support to demonstrate the issue. They have took this away to the development team and have come back with this:

I’d like to share an update from our internal development team. They’ve identified the issue you reported, which appears to be related to a recently enabled feature intended to improve typing behavior.

The team is currently working on a fix, which will be deployed soon.

Rest assured, I’ll keep you posted with further updates.

Thanks & Regards,
–
Denzil Dsouza
Atlassian Cloud Support
Standard Business Hours: 12:00 pm - 9:00 pm IST (UTC +5:30)

[James Deam]

As of 24/02/2026 this has now been resolved

[Bill Sheboy]

Hi @James Deam 

That seems to be a defect in the code macro.  While I could not find that specific symptom in the public backlog JAC, I did find a related one which mentions code formatting problems and the absence of a plain text editor / macro option:

https://jira.atlassian.com/browse/JRACLOUD-72631

Kind regards,
Bill

[James Deam]

Thanks for your response.

I've looked at that ticket and watched the videos, the videos seem to be on Confluence pages as opposed to JIRA tickets - I don't know enough about Atlassian whether it is the same editor in Confluence and JIRA.

I can't see anything that would relate to editor changes in their release notes in https://developer.atlassian.com/cloud/jira/platform/changelog/

I've gone back through previous JIRA tickets that I created before I noticed this change and can see that this behaviour is now applying the change to previous tickets if I try editing:

Original SQL in ticket

When I edit the Jira ticket

[Bill Sheboy]

Yup, something appears to have changed...As you are on a paid license level, I recommend working with your Jira Product Admin to submit a ticket to Atlassian Support here: 

https://support.atlassian.com/contact/#/

When you hear back from them, please post what you learn to benefit the community.  Thanks!