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Cloning uses original value of description instead of most recent value

Leila Tudury
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December 16, 2024

Steps to Recreate Issue on a Jira managed account (Cloud):

1. Create an issue (type = task or type = bug). Include a description with text "VERSION 0".

2. Edit the description to text "VERSION 1"

3. Clone the issue

 

Observed:

The description of the clone shows "VERSION 0"

Expected:

The description of the clone should show "VERSION 1" since that was the description when the clone was created.

 

2 answers

1 accepted

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1 vote
Answer accepted
John Funk
Community Champion
December 16, 2024

Hi Leila - Welcome to the Atlassian Community!

For the Description field you need to actually save the change on the screen for that field (it’s different from other fields). 

John Funk
Community Champion
May 26, 2025

Hi @Leila Tudury  - Did this work for you?

Leila Tudury
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May 27, 2025

Thank you for the suggestion.

No, it doesn't. I am sure that the description field is saved prior to cloning.

0 votes
Trudy P Claspill
Community Champion
December 16, 2024

Hello @Leila Tudury 

Welcome to the Atlassian community.

What type of project are you using? Get that information from the View All Projects page under the Projects menu.

What steps are you taking to clone the issue?

Can you provide a video showing the steps being executed and the results?

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
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