Cloning ticket to different project if the owner is changed

[Sohail Alam]

So I am trying to Clone the ticket to QA testing when the owner is Trust, please help me out.

Thanks

[Trudy P Claspill · Accepted solution]

Hello @Sohail Alam 

In your rule you have a condition to confirm that the issue being processed is a sub-task.

A sub-task can exist only as the child of another issue.

If you want to clone the sub-task to make a new sub-task under an issue in another project you will need to specify the issue in the other project that will be the parent of the new sub-task. Notice in this example I am setting the Parent field to the issue key for that issue.

[Sohail Alam]

So, you are saying that we have to specify a parent in another project for these sub-tasks to get created?

[Sohail Alam]

And when I click on Parent I only see these 2 options. @Trudy P Claspill 

[Trudy P Claspill]

When you create a sub-task it must have a parent issue.

When you clone a sub-task it must have a parent issue.

A sub-task's parent issue must exist in the same project as the sub-task itself.

So, if you want to clone a sub-task to make a new sub-task in a different project then you have to specify another non-sub-task issue in the target project as the parent for the newly created sub-task.

Besides selecting from the list of options for setting the Parent field you can also type in a value in the Parent field, like I showed in my example.

[Sohail Alam]

Thank you for the information. Couple of questions on that:

I am not able to change the target project and on the parent field I have only Current issue and trigger issue option

[Trudy P Claspill]

You need to directly type into the field the Issue Key for the issue that will be the parent of the new sub-task.

[Luka Hummel - codefortynine]

Hi @Sohail Alam

if you want to convert the sub-task to a task while cloning you could try our app Deep Clone for Jira.

You can trigger Deep Clone with a Jira Automation and can select the target issue type when setting up the automation.