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Clone links option - What hides it?

Nyall Barnes August 26, 2021

Hey everyone.

 

So I was looking at the functionality of cloning an issue, and I noticed that the "clone links" checkbox option is visible on some of the issues(usually from a certain project), and hidden on others. I wanted to ask if anyone can give me an explanation as to what causes the option to be hidden? Is it permissions?

 

Regards

Nyall Barnes

1 answer

0 votes
Tom Lister
Community Champion
August 26, 2021

HI @Nyall Barnes 

You will get asked to clone links, attachments or sprint values if they are present on the ticket.

 

BR

Tom

Nyall Barnes August 26, 2021

Hi @Tom Lister 

 

This is not always the cause as with the screenshots below.

CloneLinksWorking.PNGCloneLinksNotWorking.PNG

As far as I can tell the only differences is that the one has an extra link (that isn't clones) and that the projects are different.

Tom Lister
Community Champion
August 27, 2021

Do you have link issues permissions on the other project?

Nyall Barnes August 27, 2021

Hi Tom. 

 

I do. 

However, looking at it further, I think that the reason is that the cloning operation doesn't regard the links; "clones" and "is cloned by", as valid links to clone. Whenever the link is only one of the afore mentioned ones, the check box doesn't appear. When the link is different, such as the "is child of" link, then the checkbox appears.

Thoughts?

Tom Lister
Community Champion
August 27, 2021

If I rename the Cloners issue link it shows a checkbox for every type of link

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