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Clockify API key issue

Alex Davidovic
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March 7, 2025

Since this morning, the Clockify is asking all team members to enter the API key again, and nothing actually happens after entering.

I tried generating the new API Key on the clockify website but when I enter it, nothing really happens?

Screenshot 2025-03-07 at 10.48.54.png



We are using this one: 

https://marketplace.atlassian.com/apps/1222624/clockify-time-tracking-timesheet?hosting=cloud&tab=overview

1 answer

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Marc - Devoteam
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March 7, 2025

Hi @Alex Davidovic 

Welcome to the community.

Please reach out to the support of the Clockify app, as this seems to be triggerd from their end.

Community members are here to help other people with issue or question around Atlassian products, but we can't fix:

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Alex Davidovic
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 7, 2025

Hey @Marc - Devoteam thank you, I did that also after creating this topic. 

They answered to me that they are aware of the issue and working on a fix. I will update this one also when its resolved.

Like Marc - Devoteam likes this

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