Clicking a Task on the backlog or the active sprint works only once

[naskos]

Hi,

Today all of a sudden Jira stopped working properly.

We use Jira classic (company-managed project) with a scrum board.

When we are in the backlog or in the active sprint, if we click on a Task it opens the first time, but then if we click another one nothing happens.

Errors are logged in the console.

On the first click on a task:

GET https://sibyl-atlantis.atlassian.net/gateway/api/jsd/escalator/1a004d26-3624-4a18-b562-2c8ac29554c9/api/issue/20135/potential-causes 401 jira-spa.8f2446d8e3ba25c761bf.8.js:26

On every following click on another task:

Uncaught TypeError: _.contains is not a function batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:5036 
at GH.IssueSelectionManager.isInSelection (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:5036:1905)
at GH.IssueSelectionManager._addToSelection (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:5036:2108)
at batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:5036:2304
at arrayEach (lodash.js:531:11)
at Function.forEach (lodash.js:9411:14)
at GH.IssueSelectionManager._addSelectedIssueKeys (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:5036:2283)
at GH.IssueSelectionManager._replaceSelectedIssueKeys (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:5036:2719)
at GH.IssueSelectionManager.selectIssue (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:5036:1099)
at GH.IssueSelectionManager.handleIssueClick (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:5036:4468)
at Object.handleIssueSelectionEvent (batch.js?agile_global_admin_condition=true&feature-enable-ip-allowlisting-alerts=true&feature-kirigami-wrm-require-client-rewrite=true&jag=true&jaguser=true&locale=en-US:8773:1727) 

[Tim Bloembergen]

Experiencing the same exact issue in Chrome and Firefox, when clicking any issue this error is generated and the issue won't open.

[Jack Brickey]

@Tim Bloembergen , are you on free like @naskos ? Reason I ask is that if not it would be great for you to report the issue to Atlassian support and report here when you hear back.

[Jack Brickey]

BTW, I don't see any reported incident at status.Atlassian.com 

[Tim Bloembergen]

We're not on free. I've just logged out and back in again and the issue seems to be resolved as well.

[Jack Brickey]

sure seems buggy...

Is this happening on all projects?

is this happening for all users?

is this happening on all browsers?

[naskos]

We only have a single project.

It happens to all the users.

I've checked it with Chrome and Firefox (in both Linux and Windows machines) and got the same issue.

[naskos]

I've just created a new project and added two Tasks for testing and it works properly. So it has to be something with the specific project.

[naskos]

Oh now it is also fixed in my initial project. Did you do something @Jack Brickey?

@Tim Bloembergen is it also fixed for you?

[Jack Brickey]

Lol...no I didn't do anything. I am just a user/customer like you. 😀

glad it is working.

[Tim Bloembergen]

@naskos Also fixed for me now!