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Clear defaulted values in Priorities

mel vega
Contributor
March 3, 2016

Hi,

I added a defaulted value in Priorities but I would like to remove this defaulted value and have no default value anymore for the priority but I can't get how to do that. For example in Resolutions Filed, I see an option "Clear defaulted values" but not for the priority....

Any ideas?

Thanks in advance

Melissa

2 answers

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0 votes
Rocio_Mtz
June 27, 2019

Create a new priority, set this one as default and then delete it. So default value will be erased.

Simple but it works!

Asia R
I'm New Here
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February 25, 2020

I tried this and the system automatically chooses the default value. Has anyone else tried this? 

0 votes
Deleted user
March 4, 2016

The Priorities you are talking about here may be a "Custom Field" list choice on which the default values can be set in the "Issues > Custom Fields" page