Choose resolution is mandatory step BEFORE issue can be closed

[Anna_M_1441]

Hi,

according to company processes I need to make sure that every time the issue is closed (/Done, etc), team members choose a "Resolution" option.

Is it possible to make it mandatory? so that an issue can not end up hanging in "done" but  with no resolution. 

I would be greateful for a recommendation.  

[Nic Brough -Adaptavist- · Accepted solution]

Welcome to the Atlassian Community!

Just add a "transition screen" to the "close" type transitions.  If the resolution is a field on the transition screen (and it can be the only field if you want), the users will have to set one. to resolve the issue.