Child Work Items Not Visible

[Sam Thornton]

Morning,

Just been working on setting up a test jira project to showcase to management. Unfortunately the issue is that I can't see and demonstrate child-work-items within an Epic.

This is a pivotal feature for me to showcase but obviously can't at the moment. No matter what interface I go into the epic on I still have the same issue - it gives me a progress bar of all items but not a list of child items, unless, I click to add an item and then it loads them in.

I can see this was an issue as of last week but is marked resolved over here: https://jira-software.status.atlassian.com/incidents/czsbxccb7l6h

Please advise.

[Oleksii Melnyk]

Try refreshing the page sometimes there are delays in the UI

[Sam Thornton]

Checked again and all seems ok...Will keep an eye on it.

[Brita Moorus]

Happy to hear that the issue got resolved. There might've been a slight delay in loading the child work items and that's why they were not displayed.

Hope you have a wonderful day! 💙

[Brita Moorus]

Good morning, @Sam Thornton! ☀️

Are you able to provide some more information & screenshots of your issue? That would help to better troubleshoot where the issue could be 🤗