Child Issues not showing Product Discovery Project

[Jon Green]

On the delivery tab in the product discovery project we are correctly seeing the epic and issues related to the epics in the tab (shown below) but we also have tickets related to the issues with a is a child of relationship assign and yet they aren't showing up in the board?  Any ideas on how to include them in the view?

[Bill Sheboy]

Hi @Jon Green 

Looking at the image you posted, are you stating that user story CON-375 has subtasks?

If so, those should display.  If they are instead linked to other issues, those will not display.

This view in Jira Product Discovery apparently only recognizes issue configured in the hierarchy and not issue links.

Kind regards,
Bill

[Jon Green]

Thanks for the response.  It has tasks related to it as child issues but not sub-tasks (we don't use that issue type).  I would assume that tasks associated as child issues to the story should display but they are not.

[Bill Sheboy]

Would you please post an image showing that, where the story CON-375 has child Tasks?

The out-of-the-box issue type hierarchy for Jira Cloud is:

• Epic
  • Issue (e.g., Story, Task, Bug)
    • Sub-task

Task and Story are at the same level, and so one is not a child of another.  I suspect that instead your issues are related as links, and those will not appear as a hierarchy in JPD.