Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Changing the status of an issue from the issue itself

Andre Goncalves
July 23, 2020

Whenever I load an issue, I can briefly see the issue's status on the top right corner. It shows up as a dropdown. But as soon as the issue is done loading that dropdown disappears. 

ezgif.com-gif-maker.gif

 

I have looked at "Issue Layout" under "Project Settings". Here is what I see:

Screen Shot 2020-07-23 at 10.40.32 AM.png

There are hidden fields, "Status" shows up grayed out, and I can't move.

What do I need to do so I can change the status of an issue from the issue itself?

 

TYVMIA

1 answer

0 votes
Jack Brickey
Community Champion
July 23, 2020

that is odd behavior that I have never observed. I wonder if maybe you don't have permissions to change the status. have you tried another browser? is there anyone else that could try this?

Andre Goncalves
July 23, 2020

Thanks for the quick reply!

I believe I have the necessary permissions, because I can change status via kanban board. This also happens to everyone on my team, and they use different browsers and OS (Win, Mac, Linux).

Jack Brickey
Community Champion
July 23, 2020

That is quite strange. I would contact Atlassian Support.

Like Andre Goncalves likes this
Andre Goncalves
July 27, 2020

Will do. Thanks!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events