Changing fix version on closed tickets

[Amie Fudge]

I have a few tickets that were incorrectly marked as a different version and closed.  I'm going through the release notes and need to get those tickets moved from the version they are marked as and updated with the correct version.

I tried to do a bulk edit but when editing in bulk the tickets that are closed can't not be changed.  

I don't want to manually open each ticket and force the reopen-> in progress-> ready for QA.  process when it seems logical that someone with correct permissions should be able to change version on closed tickets.  

Is this possible?

[Thomas Schlegel · Accepted solution]

Hi Amie,

you have to change your workflow, so that closed issues are editable. The procedure is described here: 

https://confluence.atlassian.com/jirakb/how-do-i-edit-closed-issues-779160787.html

[Amie Fudge]

Thanks @Thomas Schlegel - I'll see if our INFRA team will adjust that for me :)

[Thomas Schlegel]

You're welcome, @Amie Fudge