Changing e-mail address

I've changed my surname, which also causes on my e-mail address. I want to update an e-mail address, but I was logging in via Microsoft account. I've never set a password to attlasian.
When I updated e-mail address to a new one, system force me to confirm it with a password. And I don't have password.
When I wanted to set a password, system need a current password. Which I don't have...

2 answers

1 vote

Hello @Dominika Goliszek

I assume your account is not being managed by organization admin? In those cases, organization admin can update your email.

Otherwise, could you try to use this link https://id.atlassian.com/login/resetpassword

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It worked! Thank you very much!

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Like • Ugnius Aušra likes this

0 votes

Hello @Dominika Goliszek

I understand your case, but this is a Community forum. The best help will come from your organization admin, since we cannot see your company’s internal settings here.

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Changing e-mail address

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