Change priority of tasks based on deadline

[Jeroen Krause]

I'd like to increase the priority levels of a task in accordance with the approaching deadline off said task. 

Any tips, tricks are very welcomed! 

thanks in advance 

[Hernan Halabi - Elite IT Consulting Group]

Hello @Jeroen Krause welcome to the community. You could do that with an automation rule. I would run the rule on a daily basis to check if the due date is less than X days (assuming that's the field you are using to identify the deadline of your ticket). Depending on how many days are left, then I would set an action to update the priority field.

[Jeroen Krause]

Thanks @Hernan Halabi - Elite IT Consulting Group for the prompt reaction, I'll dive into that!

[Zoryana Bohutska _SaaSJet_]

Hi @Jeroen Krause 

Yes, automation is the solution for you.

But also you can try third-party tool SLA Time and Report. It lets you set timelines and automation action for overdue tasks, one of them is priority changing. As a start and stop condition you can select any issue field (status, start/due date, issue type, etc. all depends on od your project settings). 

Best Regards

Zoryana