The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Change password timeout for new user?

Andrew Miller
April 24, 2014

Is there a way to change the timeout when creating a new user? When checking the box, "Email a link to the user to set their password," the link lasts only 24 hours. I realize this setting is for security, but we have users across the globe. As an example, I am in California. If I set up an an account on a Friday for a user based in Japan (where it is already Saturday), the link will expire by the time the get in to work on their Monday (my Sunday).

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
HenriqueA
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 25, 2014

Hi Andrew,

Unfortunately there is no way to change this timeout due to OnDemand platform standards.

However the users can use the “Forgot username or password" to create a new password :)

Kind Regards,

Henrique Lechner