Change issue type

[Hui Zhang]

I am a new user. After an issue is created, can I change issue type? In this case I want to change from task to epic

[John Funk · Accepted solution]

Hi Hui,

It is probably the case that the two different issue types use different workflows. If that's the case, then you will need to do a Move function. While on the issue, click the 3 dots menu on the right and select Move. Then follow the prompts. 

[Hui Zhang]

Thanks. Unlikely. I'm a new user and just browsing around. Just created a project and set up a work flow. One only! From there I created a couple Epics. Then I tried to import more. The process did not ask to choose issue type, then they imported as tasks.

[John Funk]

So, did you try the Move? 

[Hui Zhang]

Ahh now I see, it worked! Thanks so much!

[Hui Zhang]

The next is how do I import a Epic? There is an answer here saying to map the epic link. I tried but it did not work. It still just imported as task. 
Thanks!

[John Funk]

Epic Links go on the Task to link it to an Epic. 
To create an Epic on import, you need to change the order of the Issue Types in the Issue Type Scheme so that the Epic is first in the list. 
Then only import Epics in the CSV.

[Hui Zhang]

Thanks very much! Later I figured it out and was able to successfully import. I'm amazed how promptly Jira responds, Kudos to you!