When I move a story/subtask to 'Done' (resolved) state, a new window opens where I have to reconfirm to update it. On this new window i have to select the substatus for 'Resolution'. The default for this resolution status is 'Duplicate'. So i end up selecting something else and then confirming to close the window. Usually this is not a substatus we resolve with. How/Where can I change this default to something else?
Hello @SGagrani-consultant ,
The system administrator can adjust the default values.
Best practices on using the "Resolution" field
Thanks @Ollie Guan . I guess I was not able to see that as I am not a system administrator. Will do the needful.
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Yes, here is the system global settings.
Please contact the system administrator to modify the configuration.
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