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Change default option for when stories are moved to done

SGagrani-consultant
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May 27, 2020

When I move a story/subtask to 'Done' (resolved) state, a new window opens where I have to reconfirm to update it. On this new window i have to select the substatus for 'Resolution'. The default for this resolution status is 'Duplicate'. So i end up selecting something else and then confirming to close the window. Usually this is not a substatus we resolve with. How/Where can I change this default to something else?

Screen Shot 2020-05-27 at 7.51.43 PM.png

1 answer

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Ollie Guan
Community Champion
May 27, 2020

Hello @SGagrani-consultant ,

The system administrator can adjust the default values.

  • Settings -- >Issue Attributes -- >Resolutions

Best practices on using the "Resolution" field

TIM截图20200528093801.jpg

SGagrani-consultant
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 28, 2020

Thanks @Ollie Guan . I guess I was not able to see that as I am not a system administrator. Will do the needful. 

Ollie Guan
Community Champion
May 28, 2020

Yes, here is the system global settings.

Please contact the system administrator to modify the configuration.

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