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Change default browser for using hyperlinks

Tim Cooper
I'm New Here
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December 13, 2023

Hi,

 

I am currently experiencing an issue with emails (e.g. story-updates) from Jira. When I click any button containing a hyperlink, it does not open my default browser Firefox, instead it opens Edge every time.

The standard app for protocol http and https is already set to Firefox, but it does not work.

 

Anyone has a clue why this is happening and how I can solve it?

 

Thanks in advance,

 

Tim

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Dan Breyen
Community Champion
December 13, 2023

Hi @Tim Cooper welcome to the community. If you look at settings / apps / Default Apps, are there any references still set to Edge for the default, or are they pointed to FireFox?

Are other people experiencing the same behavior?  If you try from another machine, does it work differently?

Have you tried getting rid of your browser cookies?  Just trying to think of some other things to try as I'm not using your server software to try to reproduce myself.

Hope that helps.