Cascading Field type on Send customised email

[joanna_natial]

Hi 

I'm creating an automation sending customised email with cascading field type included on the body of the email. please see below first photo the automation I created.

Created a test project, seem like the return values is not correct, please see second photo of received email.

Please help me if I have missing smart values must include on the automation.

[Sebastian Krzewiński]

Hi @joanna_natial 

To access cascading select data, use the following smart values (replacing customfield_XXXXX with your actual field ID):

• Parent Value: {{issue.customfield_XXXXX.value}}
• Child Value: {{issue.customfield_XXXXX.child.value}}

Regards,

Seba