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Cant create subtasks

Julia Jack March 14, 2019

Hello! Since yesterday, although the settings of my jira boards haven't been compromised I cant create any subtasks to tasks, and it was just working fine the other day. Now it opens the field where I can type the title of the subtask but hitting the "create" button doesnt do a thing. Any suggestions? Thank you . 

2 answers

0 votes
Jack Brickey
Community Champion
March 14, 2019

Hi Julia,

could you share a screenshot of what is going on?

Jack Brickey
Community Champion
March 15, 2019

ditto what @[deleted] indicate. please upload here directly.

0 votes
Deleted user March 14, 2019

Hi @Julia Jack

Do you get an errors at all on the page? 

Can you please check if there is a required field on the "Create issue" screen for the sub-task? Angelica mentions the reason why to a similar question. 

Hope this helps 

Julia Jack March 15, 2019

Hi @[deleted] I dont get any error messages at all. 

 

https://www.photobox.co.uk/my/photo/full?photo_id=501729408323

Deleted user March 15, 2019

Hi @Julia Jack

Unfortunately I cannot access the image via the URL.

Could you upload the image?

Thanks

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