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Cant change billing

Christian Paulson March 2, 2021

Hi, I am the superuser, but I cant access the admin page... It says I have to get permission, but I have... Confused. 

1 answer

0 votes
Jack Brickey
Community Champion
March 2, 2021

if you click on the cog/gear and cannot see the following then you are not a site admin. you must connect w/ your site admin.

2021-03-02_09-31-38.jpg

Christian Paulson March 2, 2021

Hi, I see them, but when I click for example "User management" I get:image.png

Jack Brickey
Community Champion
March 2, 2021

then I would guess you do not have permissions. Is there another site admin?

Christian Paulson March 2, 2021

No its only me :) Now what?

Jack Brickey
Community Champion
March 2, 2021

reach out to Atlassian Support and select billing option

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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