Cant Create a subtask

[Arne Theisen]

Hello everybody, 

i can't create Sub Tasks in a Kanban Task. 

So here are some Screen Shots. 

If  i click convert to a subtask. it works. When i convert one task to a subtask, i can create more subtasks in the task, without convert.

If i create an another Issue Type, not an sub task issue type, i can create this issue types over the Issue, like this.

So, is it possible, that i dont have the button create Subtasks?

Thanls Arne

[Ste Wright]

Hi @Arne Theisen 

You can create sub-tasks on Issue Types which are not at the Epic-level in the issue hierarchy.

It seems like Task might not be - so I'd check that first. To do this...

• Go to Settings (cog icon in top-right) > Issues
• Select Issue Type Hierarchy from the left-hand menu
• Check if Task is specifically set on this page at level 1

Let us know what you find :)

Ste

[Arne Theisen]

[Arne Theisen]

Task and EPIC are No. 1

[Arne Theisen]

I Have it... Yeah 

[Arne Theisen]

[Ste Wright]

Hi @Arne Theisen 

That's the issue - the Epic level cannot have sub-tasks below it - there are feature requests for this:

• JRACLOUD-72060 - Creating Sub-tasks on Epics

^ This also includes Issue Types set at that level also.

To remedy this, move Task to a different level, or remove it entirely so it defaults to Level 0.

Ste