Cannot see issue when assigned to a specific user in backlog neither board

[Servicios Yu-Track]

I'm the administrator of Jira, and after we planned the User stories everything went well, everybody could see all the issues, but when we assign the story to a specific user it disappears and nobody can see the story except the user that have the story assigned.

This is the first time that happens, but recently i changed the workflow. I need to make all the issues of the sprint visible.

[Nic Brough -Adaptavist- · Accepted solution]

Start with a look at the board filters - what exactly does that say?

[Servicios Yu-Track]

I have no filter selected ATM

[Nic Brough -Adaptavist-]

All boards are based on filters.  We need to know what the filter for the board is (unless it's a core/business board, in which case the filter is effectively "this project")

[Servicios Yu-Track]

You where right, the user was not in the filter.