Cannot receive email notification

[Celia Wong]

I cannot receive any email notification from Jira since ytd, I already checked:

1. spam, junk mail box
2. enable all email notification in Jira setting

Would you please help if any problem to my account?

[RISHAV KUMAR GUPTA]

Hello @Celia Wong I think you need to check your mail settings by following steps:

1. Manage your google account 

2. Go to the security Recommendations and click to  protect your account 

3. Turn on the third party access.

4. you will receive jira notification 

Thanks ,

Rishav kumar Gupta  

[Celia Wong]

Hi Rishav kumar Gupta,

I am using Outlook not gmail, may I know how can I edit the setting? Thanks!!

[RISHAV KUMAR GUPTA]

.

[RISHAV KUMAR GUPTA]

 

Hello check with these proper port number and server in jira as well as in account and server setting of outlook .And user name as per email id .

Thanks !!

[Celia Wong]

Sorry, may I know where to find this setting in outlook? I cannot see this.

Thanks!