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Cannot login to my account

Artak Hakobyan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 8, 2025

I signed up to Jira few months back (personal free account) and created number of stories.

 

Today I had issues logging in. Finally, I recovered my password via email, and now when I login I see a message

 

'users email' doesn't have access to Jira on username.atlassian.net.

 

Please help with signing into my account. I spent a lot of time on stories.

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Artak Hakobyan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 8, 2025

The problem was solved. I was using a wrong account

Carlos Garcia Navarro
Community Champion
March 8, 2025

Thanks for letting us know what the problem was!