Cannot find where to configure resolution on Issue creation

[Etienne van Delden-de la Haije]

Hi All!

In our company of 4 people I'm the one with the most experience working with Jira, so configuration things get thrown onto my board.

And I've made a mistake which I cannot find how to change. When we make a new issue, it automatically gets a Resolution applied, set to "Planned". I have now learned that setting a Resolution on a new issue is wrong.

Here is my problem: I cannot find where I made this setting.

There are so many ways of configuration, that I cannot find where I made this change.
Can someone help me where I could have set this up, so I can undo it?

[John Funk · Accepted solution]

Hi Etienne - Welcome to the Atlassian Community!

The resolution field is probably on the create screen. Remove the resolution field from that screen, and you should probably be good.

[Etienne van Delden-de la Haije]

That seems to be it, thanks a lot!

[John Funk]

You are welcome!