Cannot create software projects after clean install of Jira Software Server

[Shaun Penton]

I have a clean install of Jira 8.13 against MySQL 5.7.  I created a sample business project (To Do list) as part of the install.  I now want to set up a Software Project, but Software projects aren't coming up as an option on the 'Create Project' screen.

[Stephen Garber · Accepted solution]

Check and make sure you installed Jira Software and not Jira Core. Jira Core only allows you to create business projects, not software projects.

https://confluence.atlassian.com/confeval/jira-software-evaluator-resources/jira-software-vs-jira-core-license

You can check on your license page: <Jira URL>/plugins/servlet/applications/versions-licenses

[Shaun Penton]

Hi Stephen, and thanks for your reply.

Yes, Jira Software installed as well as Jira Core:

[Stephen Garber]

Try making sure the Mysql user has references access to the database:

GRANT SELECT,INSERT,UPDATE,DELETE,CREATE,DROP,ALTER,INDEX,REFERENCES on jiradb.* TO jirauser;

[Shaun Penton]

Hi Stephen

Yes, that has resolved the issue - many thanks.  I'd picked up install instructions from a slightly older version of MySQL.