Cannot create a site on atlassian

[Nagul Shaik]

From last 2 days, i am trying to create a site for Jira and Confluence but with no luck. It keep giving me the same error. I am currently trying but not able to get past the site creation only.

[Tansu Akdeniz]

Hi @Nagul Shaik 

• Please try in different browser and incognito mode.
• Disable browser extensions.
• Change the network, try vpn connection temporarily.

If problem persists, please contact Atlassian support team with Trace ID via https://support.atlassian.com/contact/#/  If it is inaccessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing

[Nagul Shaik]

I am not boought any license, i am on free license for now.

[Ankit Srivastava]

Hi @Nagul Shaik 

Please refer the below to community link:

https://community.atlassian.com/forums/Jira-questions/Could-not-create-an-Atlassian-site/qaq-p/3054620

https://community.atlassian.com/forums/Jira-questions/Trying-to-create-a-Jira-Cloud-site-but-I-am-getting-quot/qaq-p/3213729

Hope this will help.

Thanks

[Nagul Shaik]

I tried it but no luck, private browser, different browser, no vpn , with vpn, nothing works. If i try to raise a support ticket, it says no site found. Obviously because i am unable to create a site. That is the problem.

[Ankit Srivastava]

Hi @Nagul Shaik 

If possible could you please share the error screenshot with us?

Thanks

[Nagul Shaik]

Thank you Ankit. It's sorted. I didn't do anything. It just worked.