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Cannot create Cloud Developer Bundle - "Something went wrong on our end"

Ryosuke Kamei
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December 7, 2025

Hi,

I'm trying to create a free Cloud Developer Bundle at:
https://go.atlassian.com/cloud-dev

The site name shows a green checkmark (available), but when I click "Continue",
I get the error:

"Something went wrong on our end. Please try again. If this keeps happening,
contact support."

Issue ID: f7948fd1605c45e9934645eb7efd8a80

I've tried:
- Multiple site names
- Different browsers
- Clearing cache

Has anyone else experienced this issue?

Thanks!

1 answer

0 votes
Carlos Garcia Navarro
Community Champion
December 8, 2025

Hi @Ryosuke Kamei ,

Have you contacted Support? You can use this link and provide them with the issue ID: https://support.atlassian.com/contact/ )

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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