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Cannot attach file in as offline user: no project could be found

Quentin Roland
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May 20, 2020

Hi!

I'm working with JIRA server and we've just decided to allow some non registered users to create issue (for bug traking).

I've updated the permissions to allow the group "anyone on the web" (so ones who can access to our server) to create issue, add attachment, add comment and modify reporter (impossible to create an issue without this last one).

I can create an issue in log out mode, but only without attachment. If I put one I have the following error message "No project could be found with id '10200'.". When I log in I can attach files with no problem.

I read the following article: https://confluence.atlassian.com/jirakb/no-project-could-be-found-with-id-xxxxx-420971893.html ; and other posts on the forum but nothing works!

The project key was E300V2, which is normally good, I've change it to EV but no improvement.

Any idea?

Best Regards,

Quentin.

(also, when I create an issue in log out mode, I have no comment field, only an "environment" field I've never seen before which appear once the issue created in the details section... Any idea too?)

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