Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
  • Community
  • Q&A
  • Jira
  • Questions
  • Cannot assign issues in the project to other users, even though I have the correct permissions

Cannot assign issues in the project to other users, even though I have the correct permissions

Yinghao Zhao
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2026

I cannot assign issues in project to other users, even though I have the correct permissions and the target user appears in the project’s assignable user list.

The picker only shows me + “Automatic”; searching his email returns “Enter a valid email address” / user not in space. Permissions and workflow look correct — likely a user-picker or project membership issue.

6 answers

2 votes
Anton Shiroky
Contributor
July 6, 2026

A huge thank you to Atlassian for their wonderful updates. How can you stop hundreds of companies on Monday morning? Just use Atlassian products.

1 vote
Reiner
Contributor
July 6, 2026

Hi,
More than an hour ago, a fix was mentioned at
https://status.atlassian.com/
that was supposed to resolve the issue within an hour or sooner.
That hasn't happened for us yet.
It's a shame that Attalssina isn't able to provide an up-to-date and reliable status update.

1 vote
Mathieu Meeuwissen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2026

We have the same issue. All people who were linked to the space have been removed.
This sounds like a big JIRA issue created by an Atlassian deployment

1 vote
Arkadiusz Wroblewski
Community Champion
July 6, 2026

Hello and Welcome to Atlassian Community @Yinghao Zhao 

This morning are probably broader issue so wait for Official Annoucment here Atlassian Status

Best,

Arek🤠

0 votes
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 6, 2026

Hello @Yinghao Zhao 

Good day! Welcome to Atlassian Community :)

We had an active incident related to this, which is currently in fixed state.

Details: https://status.atlassian.com/

0 votes
Martin Spernjak
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
July 6, 2026

I would say this is an incident on Atlassian's side. There is still nothing reported on the status page, but I expect they will post an update shortly.

I'm also seeing some other cloud-related failures affecting users, so I believe these issues may be correlated.

Like # people like this
Mikołaj
July 6, 2026

Yeah but they said that everything is operational, when clearly is not!

Like Anton Shiroky likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events