Cannot adjust fields to display on the detail page of a ticket on JIRA cloud

[Joyce Huang]

Problem I cannot see the description field of tickets on JIRA Cloud. 

Action taken I went to Issue Layout and found 'Description' in the Hidden Fields column. So I moved that field over to Description Fields 

Results the Description field went back to the Hidden Fields section and I tried moving it around and it kept going back to the hidden fields. 

What's wrong with my account? 

[Joyce Huang]

I found it. I found I needed to press 'SAVE' that wasn't viewable that the first view. I thought most of the settings were saved automatically. 

[Jack Brickey]

Hi Joyce, is it possible that maybe someone created a custom field named Description?

can you add a screen shot of one of your issues, detail view as it exists today?