Cannot add user, all the user directories are read-only.

I am testing the migration of JIRA from one server to another

I have:

Transferred the JIRA directory from the original server to the new server
Installed PSQL and created a JIRA user account with Owner access to the JIRA database
Connection tests to the database were successful
Internal directory is used

When I try to Set up administrator account I get the error message saying "Cannot add user, all the user directories are read-only."

I have tried this several time on different VM servers and still getting the same error each time

I would be very grateful if someone can assist

Regards,

Justin

1 answer

Community moderators have prevented the ability to post new answers.

0 votes

Could you specify what means "Transferred the JIRA directory from the original server to the new server"?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.