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Cannot access Jira site - page unavailable

Saraoo
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April 25, 2025

Me and my team cannot access our site at: https://cmakapp.atlassian.net/ (the Page Unavailable phrase showing)

I have a suspicion it may have been deleted due to inactivity (as experienced by other teams asking similar questions), but no member of the team can find the appropriate e-mail warning.
Also, when we tried to create a new project of the same name, it wouldn't let us, saying a project of that name already exists.

I cannot raise a support ticket since I need to ask about a project which isn't available in the selection.

1 answer

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1 vote
Septa Cahyadiputra
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April 25, 2025

Hi @Saraoo

According to status.atlassian.com, it seems that all free site is currently under active maintenance. This is not an issue for paid customer, if you are indeed using a free site, this could be the cause of the issue as Atlassian mentioned intermittent issue till the end of May.

If you are on evaluation license, it should be active for 30 days. You might be able to extend by contacting Atlassian team.

https://www.atlassian.com/company/contact/product-evaluator-advice#/

Hope it helps.

regards,
Septa Cahyadiputra