Hi.
I am new to Jira.
I would like to integrate Jira with AWS Quick Suite (Atlassian Jira Cloud Integration), but I cannot find my own Base URL.
On the AWS Quick Suite page, the following description is provided:
Base ID: The URL of your Atlassian Jira Cloud organization.
Example:https://api.atlassian.com/ex/jira/yourInstanceId
How can I find this?
Even after checking the following page, I cannot find where to confirm it.
Note that I am an administrator.
https://confluence.atlassian.com/adminjiraserver/configuring-the-base-url-938847830.html
When I enter A below, the authentication process keeps running and never completes.
When I enter B below, the authentication fails.
Note that xxx is the Atlassian site name.
A. https://xxx.atlassian.net/
B. https://xxx.atlassian.net/jira/
Thank you!!
Hello @ニシ サダオミ
Welcome to the Atlassian community.
The Confluence page that you referenced applies to Several/Data Center products, not the Cloud products.
Can you provide a link to the document that provides the integration instructions?
Are you able to access any information in your Jira instance; work items, boards, Spaces?
Try using a different browser application or a private browser window.
Are you able to access https://admin.atlassian.com to find the URL for you product subscription?
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Thank you Trudy!
After checking again, I have found the official AWS documentation for the Jira integration:
https://docs.aws.amazon.com/quicksuite/latest/userguide/jira-integration.html
This page states the following:
Base URL – Your Jira Cloud instance URL. This must be provided in the following format:
https://api.atlassian.com/ex/jira/instanceid.
Your instanceid can be found by navigating to
https://your-domain.atlassian.net/_edge/tenant_info.
With this information, the issue has now been resolved.
Thanks again to your guidance, I was able to find the right information and successfully complete the integration.
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