The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cancelling account

Deleted user
March 31, 2025

Hello, 

I have created a subscription and i would like to delete my account since i am not using it.

Somehow i am getting error as attached image. Could you please help to delete, i will not use premium version.Screenshot 2025-03-31 134419.jpg

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Dan Breyen
Community Champion
March 31, 2025

Hi @[deleted] welcome to the community.  I found this article that appear to be a similar issue for someone else.  It appears that your account is still linked to a few things that needs to be addressed first.

Hope that helps.

0 votes
Rebekka Heilmann _viadee_
Community Champion
March 31, 2025

Hello @[deleted] and welcome to the Community,

have you created any sites with this account? Then you would be the admin of those sites and also the billing admin, until the sites are deleted.

You can go to admin.atlassian.com and check whether you can access any sites as admin.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events