Can you transistion an issue by link or email

[ICT MAAS]

Hello,

We are using Jira to log issues with faulty equipment.

We would like to use NFC to send the user to Jira to a pre-defined issue, and transitioning the issue an offline state.

At present the link taken from Jira contains a token in the link which causes an issue when attemping to use it by other users.

Is there a way to avoid this scenario?

Could an email be used to create a similar transition?

Regards,

Dan.

[Deleted user · Accepted solution]

Sounds like you're having fun with the XSS form tokens. I havent tried to avoid it, so can't offer a suggestion

Regarding email, JEMH is a mail handler that supports workflow transitions through Directives in the email, eg #workflow="Go Offline" in the subject.