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Can you make component field mandatory, based on value of custom field?

Damian Paul
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January 23, 2020

I have a custom field called "Story Type"

On ticket creation, when a reporter populates the story type field with "Client work" 

I want the "Component" field to then be mandatory - so that the reporter has to enter the client name in the component field.

In order for us to record when undertaking client work - which specific client the work is being carried out for

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elvir.dzeladin
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January 23, 2020

Hi,

This is not a standard jira feature. You can achieve dynamic forms with this plugin:

 

https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=cloud&tab=overview

 

Good luck

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