Can you assigned Jira tickets to a shared email?

[Steve Morrissey]

My dev team has requested using a shared email address to assign all Jira tickets to make it easier. 

Is that possible? 

[Joe Pitt]

Depends on what you mean by a shared email. You can only assign issues to users in the assignable list. You can create a dummy user that points to an email distribution list and assign that user. Remove the user from the logon group so it won't use a license. 

The issue will not appear in anyone's 'assigned to me' list

[Nic Brough -Adaptavist-]

You will also find that people think someone else was doing it, so you'll get issues dropped through processes.  It's not a good idea, I've never seen it work in real life.

[Liam Green]

I agree with @Nic Brough -Adaptavist- - we've moved away from shared mailboxes for just this reason

[Joe Pitt]

As @Nic Brough -Adaptavist- and @Liam Green said, this isn't a good idea. Better to assign it to the team lead and they can reassign as needed.