Can we use JIRA Project among Cross-Organisations

[Maneesh Sharma]

Hi there

Could anyone please suggest if JIRA Project can be used among Cross-Individual-Organisations?

for eg. Company A has Project X on JIRA but would like to use with Company B and Company C

Please suggest.

Thanks in advance.

[Alex Koxaras -Relational- · Accepted solution]

Hi @Maneesh Sharma and welcome to the community,

For Jira software, if you want people from Company B or C, to use it and collaborate with users from Company A, then they have to have a valid jira license (paid). You can do that of course, but I would suggest to setup proper global permissions, as well as project permissions. You might not want company B/C users to view certain projects and/or issues from specific project(s). 

[Maneesh Sharma]

Thanks a lot for your quick response @Alex Koxaras -Relational-

[Alex Koxaras -Relational-]

No problem! You might want to read the links below:

• https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/
• https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/
• https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/

[Arif K]

Hi @Alex Koxaras -Relational- 

First of all I apologize for replying to a very old thread.

I was looking for an answer for cross-organizational collaboration for JIRA and I landed here.

Today I have  JIRA Application links and invited an external Organization's User (paid) to my Organization's one of the JIRA Boards and noticed it increased 1 JIRA License at my Organization.

For example,

My Organization is ABC and Board is 'QA', I have invited Organization XYZ's user1@xyz.tld (paid) to collaborate ABC company's QA Board, it increased 1 User License.

Question is does it supposed to increase 1 License at my ABC company as XYZ is already paying for user1@xyz.tld?

Please reply as I really need to collaborate other ORGs with my ORG without paying extra User License at my ORG as collaborators are already paying for their ORGs User License.

Thanks in advance.