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Can we make use of the free Jira Software as well as the free Jira Service Management?

Robin-Keith Green July 21, 2023 edited

Hi, my company makes use of the free Jira Software and have recently tried the trial period for the Jira Service Management. The trial is about to end and the renewal is automatically stating that we want to renew to the Standard Package. My question is that if we make use of the free Jira Software, are we able to make use of the free Jira Service Management simultaneously?

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Marc - Devoteam
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July 21, 2023

Hi @Robin-Keith Green 

Welcome to the community

Yes you can, but only if you have 3 agents licenses assigned.

Jira Software is up to 10, but that is not the case for Jira Service Management

Robin-Keith Green July 21, 2023

Hi @Marc - Devoteam thank you for your feedback, much appreciated

Like Marc - Devoteam likes this

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