Can we automate cleansing user in atlassian?

Nicolas Andika
Contributor
October 18, 2024

Dear all,

So is it possible to create automation to cleansing the inactive user in jira?

Thankyou

3 answers

0 votes
Andreas Springer _Actonic_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 18, 2024

@Nicolas Andika

What exactly do you mean by "cleanse"?

If you are looking to anonymize users, our Data Protection and Security Toolkit has a new feature which lets you find users that have been inactive for a specific period of time and anonymize them in bulk. It does not do that based on a schedule yet, but we are looking to add this functionality in the future.

If this is interesting for you, feel free to pick a demo slot here: https://actonic.de/app-demo

Bildschirmfoto 2024-10-18 um 17.19.53.png

0 votes
Aron Gombas _Midori_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 18, 2024

@Nicolas Andika There is an interesting app that automatically optimizes the license usage. It sounds it may be applicable to your use case and it is automatic. I have no experience with it, but I find the concept interesting.

https://marketplace.atlassian.com/apps/1222216/flexible-user-license-seat-auto-management-for-jira?hosting=cloud&tab=overview

0 votes
Fazila Ashraf
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 18, 2024

Hi @Nicolas Andika 

Do you have atlassian guard?

If not, this is how i have automated the user cleanup process in past.  Hope this helps!

  • Manually export the licensing groups user list from the UI. That export will have the user email and last seen date of the user on the product.
  • Have a script that looks at this csv export and find users list who did not login for the X days. 
  • For each of those users, the script removes them from the licensing groups using the REST end point
    https://baseurl/rest/api/3/group/user

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