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Can't use greenhopper anymore

A.S.M. Pushon
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April 15, 2013

I got a 10 user license of JIRA along with Greenhopper. The maintenance period is over now and I can't use greenhopper anymore although JIRA is being used? What should I do?

2 answers

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1 vote
Penny Wyatt (On Leave to July 2021)
Atlassian Team
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April 15, 2013

Though the maintenance period is over, your GreenHopper licence should continue to be valid forever for the version of GreenHopper you were using.

Have you upgraded GreenHopper since your licence expired? It may be that you (or another sysadmin on the system) have upgraded to a GreenHopper version that was released after the end of your maintenance period.

0 votes
Christian Czaia [Decadis AG]
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April 15, 2013

Do you have a 10 user GH license or an evaluation license?