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Can't see custom field in different screens

Itay Keller
Contributor
May 31, 2018

I added a new custom field (QA owner).

I added it to the screens I though were relevant (Default Screen, Workflow Screen, Resolve Issue Screen).

I updated the context to include the relevant projects & issue type I like this field to be in.

 

And yet, the field is not seen in the screens.

3 answers

0 votes
Moses Thomas
Community Champion
May 31, 2018

@Itay Keller Have you  associate the issue type with screens in the issue type screen scheme ? if not then you need screen scheme ,  under  screen scheme you can use defaut screen and  this  defaut  screen  will  be used for unmapped issue operations with screen(create, view and  edit) go to one of this screens find configure > where is my field and then type your custom field you  will see what is missing

If you want screen to be in workflow transition, just  add it in the workflow and make sure custom field is added  to  screen.

 

Best  i  hope it helps.

0 votes
Manon Soubies-Camy
Community Champion
May 31, 2018

Hello @Itay Keller,

Have you tried "Where is my field?"? What does it tell you?

where.png

- Manon

0 votes
Joe Pitt
Community Champion
May 31, 2018

Sounds like you did the right things. Have you verified those screens are being used by the issue type screen scheme for the projects?  If so, try re-indexing. 

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