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Can't see any project on the projects page

Olena Karaban
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June 17, 2025

I have been invited to join the existing project in Jira, I accepted the invite and created new account, but today I'm logged in and I can't even open the Projects tab. It says that I should request an access

2 answers

2 votes
arielei
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June 17, 2025

Hey @Olena Karaban 

You got access to the domain but without any apps.

You need to contact the Admins and ask that they will give you access to Jira app.

0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 17, 2025

Hello,

Welcome to the community :) 

Please check the following document on how your org admin can you product acess to jira https://support.atlassian.com/user-management/docs/give-users-access-to-products/

Once you get jira product access you should be able to view the projects in your site 

Thank You,

Prachi

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