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Can’t login to Jira.

Mathumitha Murugan
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August 3, 2021

I cant able to login jira, I am getting bellow message

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

Please help me to fix this.

Screenshot 2021-08-03 at 9.42.31 AM.png

1 answer

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0 votes
Dirk Ronsmans
Community Champion
August 3, 2021

Have you tried 

  • a different browser?
  • using an incognito/inprivata mode?

to see if that has the same issue?

This could be due to a lot of things so ruling out those would be a good start :)