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Ahmed Mohamed _amohamed2578_
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 6, 2022

I tried to reset my username and password but the recovery email is not being sent

1 answer

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
September 6, 2022

Hi @Ahmed Mohamed _amohamed2578_ ,

welcome to the atlassian community!

We need to know if you are on a cloud or data center instance. Please could you provide your instance url?

Fabio

Ahmed Mohamed _amohamed2578_
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 6, 2022

Hi Fabio, thanks for the response. Here's the link: http://12.54.157.44:8080

Fabio Racobaldo _Catworkx_
Community Champion
September 6, 2022

It's a local instance. Please ask to a JIRA Admin within your company. 

Ciao,

Fabio

Like Nic Brough -Adaptavist- likes this

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